DM
Doreen M
1 reviews | Active since Aug 2016
02 Feb 2026, 13:51
Vodacom is a ****
My husband had a contract with Vodacom which was cancelled earlier. In May 2025, he settled the full outstanding balance, including the early cancellation fee, and he also signed the premature cancellation quotation. We were therefore surprised to receive calls from Vodacom claiming that he still owes an amount of R800. We are not aware of what this amount is for, as the contract was cancelled and paid in full.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
03 Feb 2026, 07:25 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2026, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
DM
Doreen M's updateReviewer Update
03 Feb 2026, 10:56We will be waiting, thank you
DM
Doreen M's update03 Feb 2026, 10:56
Reviewer Update
We will be waiting, thank you
