1 reviews | Active since Nov 2019
Vodacom is ****!!!!!!!!
Vodacom is ****!!! I had a contract with Vodacom but its one of the worst decisions i ever made in my life, because of the service and poor communication and then just harassing me for money that i need to pay that was deducted. I had a problem with Vodacom for the past year, last year January they told me i ow them money, i said the deduction went of on my side as a debit order and they said it have not. I sent them my statement from the bank that it did went off then they were quite. End of the next month they did not deduct anything and phone me again regarding money i ow them i told them but they did not deduct from my account like every other month. Then they checked and said SORRY BUT YOUR ACCOUNT IS NOT ON DEBIT ORDER YOU NEED TO PHYSICALLY PAY IN YOURSELF SO FOR 7 YEARS THAT I AM A CLIENT OF THEM NOW IT CHANGED??????? Then after miss understandings they just decided to give me up at the dept collectors and put my name on ITC. When i app**** for a vehicle finance they said my name is on ITC. Then when i paid them in full they said its going to take 3 working days for a paid up letter and within 3 working days to reply to clear my name at the credit bureaus that never happened. SO THATS WHY VODACOM IS **** WHEN YOU ARE ONE DAY LATE ON PAYMENT OR THEY MADE A FAULT THEY HARRAS YOU THEN YOU NEED TO SUFFER AND IF YOU HAVE A PROBLEM THEY JUST DONT WORRY!!!!
