1 reviews | Active since Sept 2016
Vodacom is ****
<p>I have paid Vodacom R9500 to cancel my contracts and I still haven't received a call as yet. Pathetic service. I call your retentions department and they seem to know nothing as well. I called over 6 times. You guys have my money. Surely you would see it and ask why is this money here. You guys are like *******. on the last call I spoke to a girl by the name of lesogo. She said that she would transfer me to a team leader. Turns out there's no team leader. Apparently the team leader went for a meeting. So whose second in charge ? Do I as a customer have to wait for a team leader? Isn't there anyone higher than a team leader that can assist me ? I'm so sick of Vodacom. I will most definitely move over to a new network. Your service is a waste of time. If I know I was gonna have so much of trouble with you guys i wouldn't of even taken out any contracts with you. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
