CM
Conny M

1 reviews | Active since Oct 2023

21 Apr 2026, 11:54

Vodacom is ****

They are **** as they don’t explain to people the exact amount of the money they should pay.His account is in errears but the debit date was not yet due,on the 04th its *200 and on the 10th its another 100 the agreement date was 15th but they said it 07th they mislead him with false information,not to mention that he will pay 280 on within 48 hours it changed to 324 which he’s not aware of again the phone were 1099 for 2 iphones 15 but now on the app says 1129 for people who can’t read and write Vodacom are ****ing them as they give them wrong information we tried calling them but they can’t explain the 100 which they added on the 4th coz the due date debit order was written the 7th even thought he told them about the 15th

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2026, 12:03
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team