1 reviews | Active since Jun 2013
Vodacom Irene
<p>I have been a customer of Vodacom for over 21 years, but never have I had such bad service as lately. </p> <p> </p> <p>I did an upgrade with them at the end of July 2016, up until today they are still not billing the cottect amount or giving me my 5 Gig that I've upgraded to. The Staff (Rick / Ian) take the query but it never gets resolved - if you do not phone to query what is going on..... Three months down the line, R725.79, overdeducted it is still not sorted!</p> <p> </p> <p>What do you have to do to get service in SA???? Service that you actually pay for and not expect for free!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
