SH
Sean H

1 reviews | Active since Mar 2009

22 Jan 2016, 13:00

Vodacom iPhone support - Kafkaesque nightmare

Ever been stuck in a nightmarish cycle of buck passing? No? Get an iPhone from Vodacom and enjoy the passing the buck between Apple and Vodacom.<br> <br> I have a problem with my iPhone. It is an operating system issue, a bug in Apple's software. The phone simply cannot forget WiFi networks. Apple and the iStore declaim all responsibility and point me to Vodacom. Vodacom are supposed to support this kind of issue, but the only people who can fix it are Apple.<br> <br> After dealing with a lovely call centre agent who hung up on me because I wouldn't follow her instructions to change something completely unrelated

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Replies (1)
Vodacom
Vodacom's reply22 Jan 2016, 14:33
Official
Hello shederma,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team