1 reviews | Active since Mar 2023
Vodacom Iphone 14 issues
i upgraded my cellphone on a Vodacom Red VIP contract i upgraded to the new Iphone 14 Pro, a cellphone valued at R30,000. the payment on my account is R2500/month.
i received the phone 3 weeks ago and immediately after installation the phone became hot, the cellular data doesnt work, the battery doesn't last.
i took the phone into the local Vodashop and they sent it away for repairs. after 3 weeks theres still no feedback on my new phone but i still have to pay the installment of R2500 per month for a phone that i had for 4days before returning it.
this is unacceptable and for the value of the phone i deserve as a consumer for the phone te be exchanged
job card # ***2
Best regards,
Best regards,
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Vodacom Consumer website Team
Best regards,
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Vodacom Consumer website Team
Best regards,
still the same problem persist, doesnt charge past 45%
it's so hot you cant handle the phone
it loses battery charge at about 1% per minute
i took it back to the local vodashop and they sent it back for repairs again.
job# ***8
i asked not for the phone to be repaired but replaced for a new phone
i phoned Vodacom again with the new Job# and no one there has apparently a clue about the phone.
for more than 2month i've payed the installments and i still have no phone.
this is totally unaaceptable, i'm so frustrated
still the same problem persist, doesnt charge past 45%
it's so hot you cant handle the phone
it loses battery charge at about 1% per minute
i took it back to the local vodashop and they sent it back for repairs again.
job# ***8
i asked not for the phone to be repaired but replaced for a new phone
i phoned Vodacom again with the new Job# and no one there has apparently a clue about the phone.
for more than 2month i've payed the installments and i still have no phone.
this is totally unaaceptable, i'm so frustrated
I dont have a phone, the payments are
Deducted and no further contact from Vodacom whatsoever
This equates to theft and im considering opening a case wit SAPS
I dont have a phone, the payments are
Deducted and no further contact from Vodacom whatsoever
This equates to theft and im considering opening a case wit SAPS