Vodacom iPad repair declined

I upgraded my Vodacom contract to receive a iPad Air last year November. By December I noticed a dead pixel in the middle of the screen. I went to the Vodacom outlet closest to me, and they told me that there is nothing Vodacom can do!? I will just have to live with it. I didn't want to start a fight with Vodacom and I lived with it. A couple of months on, in May, my flat gets broken into and my iPad is damaged. A huge dent in the back. I go to Vodacom with the police report and ask whether they will repair it ... Guess the response I received - I'm better off buying a new one!!! I am very disgusted and have told everyone who will listen about this. Three people have actually left Vodacom because of this. I am pursuing the matter further, legally, because I feel **********. Someone told me about this site, and I felt its my duty to spread the word that Vodacom sells a bunch of lies and definitely do not look after their loyal customers. I am still paying my iPad as well as my iPhone 6 Plus. Besides the break in and the damage done to my iPad, the device was faulty since the beginning. I want to know what happens now?