Vodacom ******ion

Vodacom have poor and unreliable signal in the Howick North area of KZN. Since December 2025 the service has detreated and require me to re-boot my phone nearly every time I want to make a call. My neighbors have the same problem, and The MTN agency reports a mass migration away from Vodacom from my area as others are experiencing the same problem. The problem has been reported frequently. I have been contacted to say the problem has been identified in one of their towers and fixed. The repair only lasts a week or 2.

I wish to cancel my airtime contract and move to MTN. Vodacom are demanding a R722 cancelation fee even though they cannot uphold their side of the contract. They will not accept a request to waver the cancelation fee please intervene to have my contract canceled ASAP

R Mackellar