1 reviews | Active since Aug 2016

30 Sept 2016, 16:38

Vodacom Invoicing

<p>I recently upgraded my contract and in the process received a once off 10 Gigs of complementary data. On top of that I bought addiotionally 4 Gigs of data. In the meantime...with all the data that I have, Vodacom has been charging out of bundle charges of R 1,025.32. This despite the fact that I have a lot of unused data.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Oct 2016, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team