1 reviews | Active since Feb 2014
Vodacom Invoices
<p>If I could choose 0 stars I would. </p> <p> </p> <p>Every month, it is the same problem with Vodacom's online invoices. At first Vodacom asked everyone to move to paperless invoices (either by email or online). I was happy to move, but then the last few months access to these invoices were impossible. I keep on getting an error message</p> <p> </p> <p>"Get invoice for 076*******</p> <p>There is no information to display for the selected period."</p> <p> </p> <p>When I phone Vodacom, the story is that the system is offline and the consultant says he/she cannot access the invoice or send it to me. I need to print these invoices out in order to submit them at work but I can never get a copy when I need it. It is becoming very annoying and moving to another service provider is becoming very tempting. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom phoned me and resolved the matter very professionally thank you.
Vodacom phoned me and resolved the matter very professionally thank you.
