NM
Nthabiseng M
1 reviews | Active since May 2020
12 May 2020, 13:20
VODACOM INVOICE FOR MAY HENCE I CANCELLED MY CONTRACT
Good day I cancelled my contract in April because my it was ending on the 28th of April now i revived an invoice for 185.00 that will deducted on the 28 of this money the reason why i cancelled is i do not want contract air as well now i called Vodacom they sending me to pillar post why must i pay R185.00 hence i cancelled , i do not want to be debited this amount or i will this matter further .
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Vodacom's replyOfficial
12 May 2020, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2020, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nthabiseng M's updateReviewer Update
12 May 2020, 16:31i called on 2020 / 17 and i spoke and i also called on the 19th of march to confirm i spoke to Gopolang i was debited in April i do not understand why must i pay 185 again since you guys are telling me that i have used airtime i wont leave vodacom now its covid 19 they cut our salaries and again vodacom is belling me ?
NM
Nthabiseng M's update12 May 2020, 16:31
Reviewer Update
i called on 2020 / 17 and i spoke and i also called on the 19th of march to confirm i spoke to Gopolang i was debited in April i do not understand why must i pay 185 again since you guys are telling me that i have used airtime i wont leave vodacom now its covid 19 they cut our salaries and again vodacom is belling me ?