BJ
Brayden J

1 reviews | Active since Oct 2018

17 Oct 2018, 11:23

Vodacom - invisible fees

Did not receive my monthly airtime, have not used my phone in the month of October so it is impossible for me to have wasted it away seeing as I've only used 12 mb. I've paid for a monthly subscription but I'm seeing no qauilty service.

0
Replies (2)
Vodacom
Vodacom's reply17 Oct 2018, 11:38
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply17 Oct 2018, 12:49
Official
 Dear Brayden 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further 

Vodacom Consumer Website Team