Vodacom Investigation department (dismal service)

The Vodacom investigation department is PATHETIC, the service given to me as a ***** victim is appalling. There is a particular investigator Keletso Masejane who gave us very dismal service, he disregarded me, was not even slightly interested in assisting with my case in anyway, he gave me terrible attitude on the phone. I am still shocked to have received such horrible service from Vodacom. This is all because of their weak controls that resulted in my name being listed on ITC. I am still waiting for assistance on my case but it does no look like I will get any assistance. I called more than 50 times this afternoon, I even got customer care to try the numbers but all calls are being ignored!!!!!!! shocking