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Gareth C
1 reviews | Active since Jan 2021
27 Oct 2021, 15:29
Vodacom invades privacy
How dare you hand my number out without my consent and especially to a political party who now has been.harassing me. I did not ever give you permission to hand my number to any agency nor political party... to mention... the Democratic Alliance for any reason what so ever. We will be seeing each other in a court soon. I find this absolutely careless of you to allow somebody to invade my privacy. Raises concerns to other banks contacting me etc.... Vodacom resolve this issue immediately or meet me in court.
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Vodacom's replyOfficial
27 Oct 2021, 20:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2021, 20:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Gareth C's updateReviewer Update
28 Oct 2021, 15:38After my last complaint I get told by your call center that you do not hand out numbers. Again I am being harassed by the Democratic Alliance. Do tell me exactly how they got my number? Each and every bull**** text I get from banks and so on... where exactly did they get they number?. This is a total invasion of privacy and will be dealt in court. I do not think the woman who I spoke to yesterday would bull**** me off the bat telling me they have partnered with Vodacom. There are to many issues to write here. If you are going to call me again with another bull story then don't bother calling. I want an answer of how my number Is now getting handed out. And please close the complaint again without actually doing some research your side because then I let the world know about Vodacom and their privacy policy.
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Gareth C's update28 Oct 2021, 15:38
Reviewer Update
After my last complaint I get told by your call center that you do not hand out numbers. Again I am being harassed by the Democratic Alliance. Do tell me exactly how they got my number? Each and every bull**** text I get from banks and so on... where exactly did they get they number?. This is a total invasion of privacy and will be dealt in court. I do not think the woman who I spoke to yesterday would bull**** me off the bat telling me they have partnered with Vodacom. There are to many issues to write here. If you are going to call me again with another bull story then don't bother calling. I want an answer of how my number Is now getting handed out. And please close the complaint again without actually doing some research your side because then I let the world know about Vodacom and their privacy policy.