MM
Mapeu M
1 reviews | Active since Mar 2012
04 Sept 2024, 13:25
Vodacom internet very slow
I have a Vodacom router and the speed is 2.74 mbps which is very slow. I cannot play videos and need to watch videos for my studies. I complained so many times and even did a sim swap which didn't help. I want to cancel ASAP.
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Vodacom's replyOfficial
04 Sept 2024, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2024, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team