Vodacom Internet Package (Bad Service) --- internet modem package (Huawei B535-932A 4G CPE Cat7 CBU @ R399 Reduced Sub PM on Home Internet 50Mbps FUP (36 Months)) on the 21st of February 2024.

Support Tickets: EC-1TRG-1ZJFCI EC-1TX7-28IG5J EC-1TX7-272QNA I DID NOT CLOSE THIS QUERY!!!!!!!!!!!!!!!!!!!!!!!!!!!!! These queries are conveniently closed by Dyllan Canterbury or Vodacom Customer Service.

I bought an internet modem package (Huawei B535-932A 4G CPE Cat7 CBU @ R399 Reduced Sub PM on Home Internet 50Mbps FUP (36 Months)) on the 21st of February 2024. The salesperson assured me it would work 100% where I live. I'm not even getting 10 Mbps! They would send out a Vodacom technician three times to my home. The technician didn't show up after so many months and zero customer service. Our calls got transferred from one person to the other with zero customer service at all. I would like to opt out of the 36-month internet package. It does not work as the salesperson has told me over the telephone. Can someone PLEASE ASSIST me to get out of that ridiculous 36-month contract with a product that doesn't work as the salesperson told me?

Dyllan Canterbury, why did you close this query without helping me? This is perfect evidence to make an Ombudsman case against Vodacom.