CH
Carsten H
1 reviews | Active since Sept 2009
28 Oct 2019, 08:23
Vodacom international roaming
In September I traveled to Italy via Dubai. The following month I get billed R936 for data roaming on a NORWEGIAN network. I log this with Vodacom and get a reply showing me a data consumption from a this Norwegian network and a note saying that Vodacom has no responsibility for this kind of thing. Ah well, my contract is coming up for renewal, I think it is time to jump ship.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Oct 2019, 09:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply28 Oct 2019, 09:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team