Vodacom international payment request

We have been battling for weeks to obtain banking details to enable an international payment to close a Vodacom account and have to date not received details. We are unable to pay from our SA accounts and therefore need these details. NO ONE HAS BEEN ABLE TO ASSIST!! Shocking service and all we want to do is pay them and move on!!!! Our email requests are responded with “query closed” on numerous occasions and no genuine resolution!