IM
Ishmael M

1 reviews | Active since Jan 2019

29 Jan 2019, 21:13

Vodacom international call plus is a *********/********** scheme

Vodacom continues to prosper on dishonesty....! Vodacom is deceiving customers on its international calling plus! If you activate this service, it deducts (R5) every month and claims to reduce the calling rate, for instance, normal call rate to Lesotho is R3.49 per minute and this is supposed to go down to R1.79 per minute. I have activated this so called international calling plus, guess what, it cost me R29 to talk for 8 mins & 18secs, this means the calling rate was maintained at R3.50 per minute! Why do you lie Vodacom? Why should I act surprised...if I remember well, an ex CEO from this giant telco claimed he was the originator of "please call me"! Vodacom please clean up your act, you are ripping us off unfairly!

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2019, 06:39
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team