1 reviews | Active since Aug 2016
<p>Good day to all, I would have liked to express my concerns over Vodacom's poor service but then again how do one complain about something that is none existing .</p> <p> </p> <p>1 - I have not been able to get my billing report from Vodacom's website since last year and when i phone to get these billing report there seems to always be some sort of system failure.</p> <p>2 - Vodacom suspended my account a month ago due to some internal system issue and took me 3 days to resolve</p> <p>3 - My Sim card went faulty on Sunday morning and due to yet again an internal issue, Vodacom are not able to assist with a sim swap.</p> <p> </p> <p>I have had nothing but problems with Vodacom the last year and feel my only way out is to cancel all my accounts, I have been a loyal client for over 10 years and Vodacom does not give a ........... I bet you i'll get a quick response if i had to stop all debit orders.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I wont hold my breath.... **********
I wont hold my breath.... **********
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