1 reviews | Active since Sept 2013
Vodacom Interfere with Cancelling of Cell Phone Contracts
In October 2018 I went into the Walk in Center at Vodaworld to cancel my contract. I have still 8 months later been receiving bills. Finally, finally someone emailed back to say I must send a fax to a number. The number she gave me was wrong. I then found the paperwork I filled out at the Vodacom Walk in Center in October and they provided a fax number on their form. Guess what ? It turns out the fax number they give on their form does not exist either. Vodacom do not want you to be able to cancel their contracts with you!!!!! The number I want to cancel is ********** 149 . You can call me on ********** 7 to arrange this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
