RM
Refilwe M
1 reviews | Active since Sept 2022
25 Jul 2023, 16:07
Vodacom Integrity Test!!!
Vodacom your complacency is beyond belief. I’ve been waiting for 2 months for fibre relocation, I have spoken with almost all you call centre agents from sales, to connectivity support to retention to cancellations. NO ONE has been able to deliver on this request, yet a new contract has been signed and I really WONDER how quick you will be to debit my account this month for a contract and service you have not completed nor honored- Let’s see how much integrity Is even left there, if any - makes me wonder about your company values and ethics??????
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Replies (1)Vodacom's replyOfficial
26 Jul 2023, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jul 2023, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
