RM
Refilwe M

1 reviews | Active since Sept 2022

25 Jul 2023, 16:07

Vodacom Integrity Test!!!

Vodacom your complacency is beyond belief. I’ve been waiting for 2 months for fibre relocation, I have spoken with almost all you call centre agents from sales, to connectivity support to retention to cancellations. NO ONE has been able to deliver on this request, yet a new contract has been signed and I really WONDER how quick you will be to debit my account this month for a contract and service you have not completed nor honored- Let’s see how much integrity Is even left there, if any - makes me wonder about your company values and ethics??????

0
Replies (1)
Vodacom
Vodacom's reply26 Jul 2023, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,