RO
Ronel O
1 reviews | Active since Aug 2020
28 Aug 2020, 14:20
Vodacom Insure do not cancel my device insurance
I had my cellphone insured through Vodacom Insure. Since I do not have the device anymore I tried to cancel my device Insurance but without any success. I send 46 emails and phoned the reply I get is the cancellation is with their cancellation board. They keep on increasing my premium
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Vodacom's replyOfficial
29 Aug 2020, 09:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Aug 2020, 09:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team