KM
Kitso M

1 reviews | Active since Sept 2019

03 Dec 2022, 09:39

Vodacom insure

Hi Vodacom

Yet another problem this is appalling. Can someone please tell me why did I get double debited and why an I paying for Sellos mobile phone insurance VODASURE POL*** I called yesterday and I spoke with a Team leader who said he will give me an update before the end of business he didn’t bother to update me. Can someone you call me and fix me matter

0
Replies (2)
Vodacom
Vodacom's reply03 Dec 2022, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
KM
Kitso M's update04 Dec 2022, 06:14
Reviewer Update
Why an I paying for Sellos mobile phone insurance VODASURE POL*** I called yesterday and I spoke with a Team leader who said he will give me an update before the end of business he didn’t bother to update me. Can someone you call me and fix me matter don’t say u will call when u know u won’t call