Vodacom Insurance - Worst Service Ever

I am writing this review on behalf of Louise Kock.

She took her mobile phone in for repairs specifically because she has insurance on her phone through Vodacom. Thinking this was going to be a quick fix, instead, she has been frustratingly waiting for her screen to be repaired as from 11 February 2019 until today 06 March 2019.

No one could get hold of the insurance and after they eventually accepted the quotation to have the screen repaired, nothing else has happened. Vodacom in Tygervalley is still waiting for the phone and no one knows where the mobile phone is.

Job Number: ********** 0

This is honestly the worst service ever. Waiting more than a month for your phone to hear they have not even yet started is horrific.

Please contact her to sort this out urgently; ********** 626