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tshepiso M
1 reviews | Active since Aug 2014
21 Feb 2019, 10:26
Vodacom Insurance. WORST !!
I have been trying to cancel my vodacom insurance policy for 3 months now vodacom insurance does not answer a single call that i have made during this time
I have used vodacom customer service line and as soon as i'm put through i wait more than 35 minutes and then vodacom pushes me to rate their level of service.
The ironic part is that they can still call me to offer me new products
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Replies (2)
Vodacom's replyOfficial
21 Feb 2019, 10:39 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Feb 2019, 10:39
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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tshepiso M's updateReviewer Update
22 Feb 2019, 10:58Day2 : i have not been called
tM
tshepiso M's update22 Feb 2019, 10:58
Reviewer Update
Day2 : i have not been called