DT
Dr T

1 reviews | Active since Mar 2009

16 Feb 2019, 17:35

Vodacom Insurance Unobtainable

It has been a week now since my phone was ****** and I can't get hold of Vodacom Insurance. Phone rings for 30 mins and then you get cut off !!!

This is ridiculous !!!!

0
Replies (2)
Vodacom
Vodacom's reply17 Feb 2019, 11:03
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply18 Feb 2019, 09:11
Official
Dear Dr Wayne, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

We have received feedback from Finrite today, they will be in touch with you shortly. 

Regards, 
Vodacom Consumer Website Team