BM
Busie M

1 reviews | Active since Oct 2011

06 Nov 2023, 17:40

Vodacom insurance trying to ***** me with my hard earned money.

After all the sob stories Vodacom insurance has sold to me, they now demand I cancel my insurance which they failed to provide me with the proof of inception date and they have been debiting me for years. This is the email I got. I put an insurance for the tablet which they never updated on their side and continued to debit me.

Good day Please complete the attached cancelation request form in order to cancel the policy. Kind regards, Nazli Vodasure Complaints Vodacom Insurance Company ***

vodacom.co.za

0
Replies (1)
Vodacom
Vodacom's reply07 Nov 2023, 07:13
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team