Vodacom Insurance Tievery

<p>I ensured my phone with Vadacom. A while after that I decided to buy a cheaper phone and use that for a while because of the type of work I am doing. I work with some heavy items that can damage the phone and that might give the insurance reason not to pay out. Just this week there was a break-in at my house my phone was ****** amungst other things. I explained the situation to Vodacom ensurance. After two days I decided to call them as I have not heard anything from them. They then proceeded to tell me that it was declined due to the fact that it was not in use. But when I took out the insurance this fact was not mentioned at all! No conditions of this sort! If I did not call them I would probably never have found out the status of the claim.</p>