AC
Andries C
1 reviews | Active since Oct 2019
25 Nov 2019, 15:53
Vodacom Insurance STAY AWAY
I cancelled my Vodacom insurance in September. Each month after that they still charge me for the insurance.
When you phone them on *** (Vodacom Insurance number) they tell you that they must find the recording of the call made to them (which doesnt exist) and you have to wait 8 business days. next time you call, same story.
Still gets debited each month for insurance
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Vodacom's replyOfficial
25 Nov 2019, 16:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply25 Nov 2019, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team