QN
Qiniso N
1 reviews | Active since Feb 2019
26 Feb 2019, 11:02
VODACOM INSURANCE SHOCKING
I subimitted my device claim on the 16th February , till today i have NOT heard anything from Vodacom insurance, Customer service advised me to drop an email which i have done several times without response, this is shocking experience from Vodacom, after all the debit order went through yesterday on my account WITHOUT having a service, this is VERY BAD, PLEASE I NEED A SERVICE THAT I AM PAYING FOR.
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Vodacom's replyOfficial
26 Feb 2019, 12:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2019, 12:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team