BS
Barry S
1 reviews | Active since Jan 2019
14 Mar 2019, 17:21
VODACOM Insurance **** turns to dishonesty!
The two month old saga continues, so Vodacom called me once of the number 082 275-97, you cannot call this number back! Then they sent me a message saying we've tried calling you NUMEROUS times, so we've closed the case! NO VODACOM - you are ************! I will not go away and the it's now being forwarded to the insurance Ombudsman
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Replies (1)
Vodacom's replyOfficial
14 Mar 2019, 18:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Mar 2019, 18:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team