Vodacom Insurance **** Customer

Do not take Vodacom insurance and don’t just accept the “free” Vodacom insurance. What Vodacom doesn’t tell you that is also not specified in their minimal insurance documentation is that, upon theft of your cellphone you will have a R5k excess fee and also because they didn’t replace your ****** phone in 48 hours as they **********ly claim on their website, you, the customer, will be liable for the difference in the value of the phone from the time you took the insurance out until the time they replace the phone. So if the phone was valued at R10 when you took the contract out and they replace the phone 5 months later. They will say, now your phone is valued at R15 so unfortunately you have to pay the difference including the excess to get your replacement phone. In my life, I have never heard of such bull****. Vodacom are rogues and real ************. The difference is they are “legal “ ************. Do not do business with Vodacom. Move to a mobile operator who cares about their staff! Vodacom will only rob you!