NM
Neo M
1 reviews | Active since May 2018
27 Sept 2021, 06:48
Vodacom insurance ****
I requested the cancelation of insurance and it was ignored from May 2021 and they kept on debiting my account R340.87 until August. I requested that all 4 premiums are credited back which in total is R1363.48. They have sent me an email to say they will credit R120.01 when my monthly premiums were more than that.
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Vodacom's replyOfficial
27 Sept 2021, 07:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team