Vodacom insurance **** - BEWARE - Nothing has need resolved

This is what I first posted:

Vodacom insurance **** - BEWARE 082 853 405 - Jobcard at eastgate - ********** 4

I got an upgrade last year NOV 2018 for a Samsung S8 and when I did they offered me screen insurance for R 20 a month. Looks like we the screen is cracked now and I need a new screen so after booking it in, and a few day later i call them there excuses are like this. . I dont have insurance then . the insurance I have is for a Samsung Grand neo then . the insurance I have is for a S6 not S8 . then they want proof??? . now the latest excuse is that with an excuses of R 150 they will cover R 2500 not the R6100 that the vodacom shop is quoting them.

Thats totally nuts why offer the insurance if they know it will not cover cost unless its a total **** just to get an extra R 20 a month from me???

I have like 4 contracts with vodacom and paying them about R2000 a month and if Vodacom is this ***** i will start to cancel all my contacts when they end their 24months

AND STILL NOTHING HAS BEEN RESOLVED