1 reviews | Active since Jun 2012
Vodacom insurance **** - BEWARE
Vodacom insurance **** - BEWARE ********** 405 - Jobcard at eastgate - ********** 4 I got an upgrade last year NOV 2018 for a Samsung S8 and when I did they offered me screen insurance for R 20 a month. Looks like we the screen is cracked now and I need a new screen so after booking it in, and a few day later i call them there excuses are like this. . I dont have insurance then . the insurance I have is for a Samsung Grand neo then . the insurance I have is for a S6 not S8 . then they want proof??? . now the latest excuse is that with an excuses of R 150 they will cover R 2500 not the R6100 that the vodacom shop is quoting them.
Thats totally nuts why offer the insurance if they know it will not cover cost unless its a total **** just to get an extra R 20 from me???
I have like 4 contracts with vodacom and paying them about R2000 a month and if Vodacom is this ***** i will start to cancel all my contacts when they end their 24months
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team