RR
Ricky R
1 reviews | Active since May 2020
31 Jul 2021, 09:22
Vodacom Insurance just added without my asking for it.
Today Vodacom just added R6.99 for death insurance onto my contract. I did not request this. How can a company just add money to your account. It then leaves it on your shoulders to have to cancel. How many people do not do this, they are making millions from ******** people and this is a top company. SHAME ON YOU. I will be cancelling my contract and you can try and say its a contract and can not be cancelled , but you broke the contract first. I will be moving to one of your competitors.
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Vodacom's replyOfficial
31 Jul 2021, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RR
Ricky R's updateReviewer Update
31 Jul 2021, 11:44Yes this is your standard response but nothing happens you never call. Dont need anybody to call, I do not do bussiness with ********* companys.
RR
Ricky R's update31 Jul 2021, 11:44
Reviewer Update
Yes this is your standard response but nothing happens you never call. Dont need anybody to call, I do not do bussiness with ********* companys.