JF
Johan F
1 reviews | Active since Jan 2022
12 Jan 2022, 13:01
Vodacom insurance is useless
Dont bother taking insurance, i reported my phone to be ****** in December and I have not had one call returned! I have called twice then the line drops while im busy with an agent and that will be the end of it. No phone call back nothing. Going for the second month without a phone and they dont care because they get their money every single month!
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Replies (2)
Vodacom's replyOfficial
12 Jan 2022, 14:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2022, 14:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JF
Johan F's updateReviewer Update
14 Jan 2022, 09:19Great, an automated response with no intention to follow through. Still no contact from Vodacom
JF
Johan F's update14 Jan 2022, 09:19
Reviewer Update
Great, an automated response with no intention to follow through. Still no contact from Vodacom