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Nwabisa N
1 reviews | Active since Oct 2016
15 Jul 2020, 10:08
VODACOM INSURANCE IS A ****
I hae 2 cellphone contract with Vodacom that were supposed to be insured from my under only to find out that 1 of them has not beed insured for some months apperentl there was any issue with their system so I must pay 1500 for the back up premius.
and on the second phone I could not claim because I stopped using the phone in FEB YES, I DID BACUASE THAT WAS WHEN I GOT ****** AND LOCKED THE PHONE ND GOT ITC NUMBER TO PROVE IT I JUST NEVER WENT TO POLICE STATION. AND DID NOT HAVE A CHANCE TO GO TO POLICE STATION BECAUSE OF PERSONAL RESOANS NOW AM TOLD I CANT CLAIM FOR IT EITHER.
THESE PEOPLE ARE BUNTCH OF CROCKS I TELL YOU THEY ARE VERY CLEVER ******* .
I AM HONESTLY DONE WITH VODACOM
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
15 Jul 2020, 10:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jul 2020, 10:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
