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Nwabisa N

1 reviews | Active since Oct 2016

15 Jul 2020, 10:08

VODACOM INSURANCE IS A ****

I hae 2 cellphone contract with Vodacom that were supposed to be insured from my under only to find out that 1 of them has not beed insured for some months apperentl there was any issue with their system so I must pay 1500 for the back up premius.

and on the second phone I could not claim because I stopped using the phone in FEB YES, I DID BACUASE THAT WAS WHEN I GOT ****** AND LOCKED THE PHONE ND GOT ITC NUMBER TO PROVE IT I JUST NEVER WENT TO POLICE STATION. AND DID NOT HAVE A CHANCE TO GO TO POLICE STATION BECAUSE OF PERSONAL RESOANS NOW AM TOLD I CANT CLAIM FOR IT EITHER.

THESE PEOPLE ARE BUNTCH OF CROCKS I TELL YOU THEY ARE VERY CLEVER ******* .

I AM HONESTLY DONE WITH VODACOM

0
Replies (1)
Vodacom
Vodacom's reply15 Jul 2020, 10:49
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team