Vodacom Insurance is a ****

The Vodacom insurance is a ****. You connect a brand new phone to their contract Sim card while you on the second year of the contract period, they offer you insurance which you did not have with them. You delighted to take the cover. They don't want device proof of purchase documents or IME numbers. They don't give policy documents.They deduct premiums until you have a problem. When you attempt to claim, then they tell you that you did not buy the devise from them. They then give you policy documents dated on the day of your dispute with another device name and IME number. **** of the century.