Vodacom Insurance is a *******

<p>In November 2015 my husband upgraded my contract to a Sony xperia Z5. 2weeks ago my 'water resistant' phone has liquid damage lol. Anyway I sent my phone in for repairs and was told it couldn't be repaired. Luckily my phone is insured or so I thought but the person I opened my contract with did not upgrade my insurance to my new phone and was still on my old phone please note it was ******!!! Therefore vodacom can only give me a phone valued at R5000 for 1 of ur workers mistake. Plz note the store no longer exist at Canal Walk so the person who opened the contract is no where to be found. I've been sent for 2weeks up and down looking for help and all I want is my phone!!!</p>