Vodacom insurance is a ****

Vodacom Insurance is a ****.

I have an existing claim where they need to replace my phone,

All their insurance claims consultants are very rude, and they always hang up on you.

2nd Vodacom insurance is claiming that I am underinsured when it's their employee who made a mistake; they even had my address wrong, but that is another story for another day.

According to them, they no longer sell the iPhone 15 Pro Max, nor are they refusing to pay me. They expect me to look for the phone at a Vodacom store, even though they say they no longer have it.

They were happy to collect my money, but when it's time to pay, they give me issues.