Vodacom Insurance - Insurance I never selected

I hate moaning... but hells bells, Vodacom have managed to disappoint me EVERY time. I've learnt a very costly and valuable lesson as I don't think Vodacom really give a continental damn about their clients - I've been paying for comprehensive insurance for the last (what I can pick up on) 2yrs (thanks Joanna for letting me know at Vodacom's Insurance department) - something I never selected on the one contract and one that I cancelled on the other (due to the phone packing up). I have not upgraded my contracts with Vodacom for approximately 3yrs due to poor service. I have 3 contracts with them and of the 3, 1 invoice has been dafaulted to an email address that has been non existent for about 10yrs - this contract was never ever linked to the email address in the first place. JACK UP YOUR SERVICE VODACOM!!! YOU'RE PATHETIC!!