1 reviews | Active since Jun 2019
Vodacom insurance hell
I had vodacom insurance, which I canceled in March,cellphone contract was canceled last year. I was informed in July that my insurance was still active and that I had to pay it. I was threatened that they're going to disconnected my number (which they did for an entire day) I made arrangements and fully paid them. I called them to make sure that everything was canceled, that the cellphone should be changed to prepaid,that I need insurance to to be canceled,the consultant confirmed that there's no insurance, the number is now prepaid( same thing that happened on 1st cancelation), Now today on the app I owe R280 for insurance for 1 month( my insurance to start with was never R298) I requested for a cancelation. I'm not happy with vodacom, I'm going to give them 24 hours from now or I will post this on my tiktok account which has +250k followers, this will hit hard...I am tired!
Best regards,
Best regards,
Your reference number is ***.
Apologies for any inconvenience this may have caused.
Regards, Consumer Website Team
Best regards,
Your reference number is ***.
Apologies for any inconvenience this may have caused.
Regards, Consumer Website Team
Best regards,
