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Elwi Jansen van Vuuren

1 reviews | Active since Sept 2019

12 Nov 2025, 15:19

Vodacom insurance ghost calls

Since my upgrade I keep getting calls from Vodacom insurance call centre numbers, but when I answer I don't hear the individual. I have in the past indicated I don't want to take out insurance on the device as it is specified on my own insurance and thus insured.

Please for the love of God stop calling me. No, I don't want you insurance and I don't want this nuisance ghost calls anymore

I tried logging a call with the customer care department for these calls to stop as I am in meetings 80% of my day and they also call when I am on the road. They can't help me. Advises me just to block them. I can block 10 numbers and they will call from another number again and again I cannot hear the person!

Please quit calling me.

0
Replies (1)
Vodacom
Vodacom's reply13 Nov 2025, 07:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team