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taylor.shaun taylor.shaun
1 reviews | Active since Feb 2017
23 Mar 2021, 08:11
Vodacom insurance *****
I have been trying to cancel my Vodacom device insurance since the 8th of June 2020 and to date I have been unsuccessful! I have done everything from calling the service center ( and being promised that is has been canceled ) to emailing and even trying in store. So my next step is to speak to my attorneys to resolve this and get ALL my money back from June 2020 to now, from these ********.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Mar 2021, 08:51 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2021, 08:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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taylor.shaun taylor.shaun's updateReviewer Update
24 Mar 2021, 13:44Expect a letter/call from my attorney regarding this matter as NOTHING has been done so far.
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taylor.shaun taylor.shaun's update24 Mar 2021, 13:44
Reviewer Update
Expect a letter/call from my attorney regarding this matter as NOTHING has been done so far.
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taylor.shaun taylor.shaun's updateReviewer Update
08 Apr 2021, 08:47Still not resolved!!! If you decide to use Vodacom as a network (which is getting worse by the month) DO NOT GET DEVICE INSURANCE FROM THEM!!!)
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taylor.shaun taylor.shaun's update08 Apr 2021, 08:47
Reviewer Update
Still not resolved!!! If you decide to use Vodacom as a network (which is getting worse by the month) DO NOT GET DEVICE INSURANCE FROM THEM!!!)