Vodacom insurance Finrite

I called vodacom insurance today to log a claim the consultants were not helpful. I wish they take all ladies consultants for customer care co**** as they run the business with emotions. One consultant advised me that they have bad log of claims and they can't process my claim. I've sent several emails when I followed up from 16:00 - 18:00 my call will be on a queue then get terminated . I spoke yo Lanvin an tge line cut us of snd he never bothered yo return my cslls and ehen i called back gge frmale consultants will terminate my calls .Finrite hired *********** consultant that leaves customers wondering, vulnerable and hopeless.