SA
Shirley A
1 reviews | Active since Jun 2021
03 Jul 2021, 09:49
Vodacom insurance
I am still waiting for their feed back it's been weeks bad service from vodacom insurance, I do not know why a big company like vodacom allow it insurance company to do this to it loyal customers it is totally unacceptable...... It been weeks yet client are not been assisted pay back the money of all my premium finish and klaar, no device of mine was insured but you have been deducting premium so please pay it all back
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Vodacom's replyOfficial
04 Jul 2021, 11:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2021, 11:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team