NS
Neliswa S
1 reviews | Active since Nov 2019
29 Nov 2019, 10:12
Vodacom insurance
Vodacom insurance is giving me a hard time. They say my phone insurance is cancelled but I never requested for my insurance to be cancelled, now I submitted my claim when they check they say the system automatically cancelled the insurance but they don't want to approve my claim. I'm struggling please help me.
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Vodacom's replyOfficial
29 Nov 2019, 11:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply29 Nov 2019, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team